A number of factors led to the shooting death of Forest Service officer Chris Upton almost four years ago, when a hunter claimed to have mistaken Upton's spotting scope for an animal's "bright eyes." But Jack Gregory, who retired in 2008 as special agent in charge of Region 8, still laments the one thing that seemed within the Forest Service's control: anti-reflective scopes. He blames law enforcement leadership at the Forest Service for not making the scopes a priority. Gregory isn't alone in his disdain for the agency's management of law enforcement. In interviews with Greenwire and emails among themselves, more than a dozen current and former officials described a dire situation where top officials micromanage and are ignorant of on-the-ground needs and realities.