Embattled Boeing offers plan to fix safety problems. Will it work?

By Oriana Pawlyk | 05/31/2024 01:15 PM EDT

After a door flew off a Boeing plane earlier this year, the FAA demanded that the company produce a plan for righting its ship. The FAA got the plan Thursday.

FAA Administrator Mike Whitaker speaks at a news conference.

Federal Aviation Administrator Mike Whitaker. Jose Luis Magana/AP

Boeing has pledged to fix its quality-control problems by strengthening internal audits, oversight and training, federal regulators said Thursday — but it may not be enough to satisfy Boeing’s critics.

The plan covers a range of improvements to internal audits, employee training, quality control and manufacturing processes at the company, which has faced a glaring spotlight in Washington in the months since a door panel blew off one of its passenger jets, Federal Aviation Administration officials said. The FAA is not releasing the plan, FAA Administrator Mike Whitaker told reporters Thursday, saying it was Boeing’s to share.

“This is a guide for a new way for Boeing to do business,” Whitaker said, adding that the FAA and Boeing have been working together for months on the plan presented Thursday.


But he said that the flying public should be assured that the FAA is “ensuring that those airplanes are safe,” and “increasing our oversight to an appropriate level.”