Morale on the rise across federal workforce

By Kevin Bogardus | 05/20/2024 01:12 PM EDT

In a turnaround over previous years, a civil service survey found job satisfaction rose in 2023.

The Office of Personnel Management in Washington.

U.S. and agency flags fly outside the Theodore Roosevelt Building, the location of the Office of Personnel Management, on Feb. 13 in Washington. Mark Schiefelbein/AP

The esprit de corps across the federal government bounced back last year, reversing a multiyear trend of slumping morale among civil servants.

The Partnership for Public Service, the good-government nonprofit organization, and consulting firm Boston Consulting Group on Monday released the full data and rankings for their annual “Best Places to Work” study. The report gauges workers’ sentiments across hundreds of agencies and their component offices, shining a light on how federal employees feel about their jobs and organizations.

Those perceptions were a little brighter in 2023, with the federal government-wide score rising to 65.7, an increase of 2.3 points from the prior year. That jump also reverses two consecutive years of declining morale that coincided with the turmoil of the Covid-19 pandemic.


In an interview with E&E News, Michelle Amante, the partnership’s vice president for federal workforce programs, credited improving job satisfaction to the Biden administration upping engagement of federal employees as well as calling on their help to implement major legislation, such as the president’s signature climate and infrastructure laws.