Utility power shutoffs exceed 13 million in 2024: EIA

By Arianna Skibell | 04/16/2026 06:13 AM EDT

The first nationwide analysis found that the highest disconnection rates were in the South.

A sign displays an an unofficial temperature of 108 degrees as jets taxi at Phoenix Sky Harbor International Airport at dusk in Phoenix.

A sign displays an an unofficial temperature as jets taxi at Phoenix Sky Harbor International Airport at dusk on July 12, 2023. The average price of electricity in Arizona has risen 24 percent between 2012 and 2023, according to data from the U.S. Energy Information Administration. Matt York/AP

Utilities shut off power to customers across the country 13.4 million times in 2024, according to the nation’s first state-by-state analysis released this week.

That’s far more shutoffs than consumer advocates had anticipated, highlighting the scope of the energy affordability crisis that has worsened in the intervening years. Rapidly rising electricity demand, uncertainty about future supply, utility spending on fixing aging power lines, and extreme weather are only driving costs higher. Even as U.S. natural gas prices remain stable, the Iran war is driving up the cost of gasoline.

“We had previously estimated it would have been about 9 million shutoffs per year based on available data from states,” Jean Su, a senior attorney with the Center for Biological Diversity, said in an interview. “Thirteen million is phenomenally brutal.”

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The U.S. Energy Information Administration report took three years and a directive from Congress to generate. Utilities are not required to disclose shutoff data in every state, which made a true accounting previously challenging.

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